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about us

Meet the team


Rachel Nixon

Before setting up Accuracy Matters in 2012, Rachel worked in publishing and government communications, as an editor, proofreader, trainer and leader. She loves to get to know her clients inside out, putting together expert teams to help them get the most out of editorial services.

When she’s not grappling with copy, you can find her knitting or on long walks with her feisty jackahuahua Daisy.

Head of Client Account Management

Rhiannon Gilbertson

Rhiannon looks after the relationship with our clients and has more than 20 years’ experience in publishing and government communications as a writer, editor and skilled communicator. When she’s not at work she can be found up to her elbows in mud at her allotment or walking her crazy spaniel.

Editorial Operations Manager

Tessa Fincham

Tessa is the lynchpin for all our project work, with a wealth of experience managing editorial projects for major organisations. Her children and rescue cat keep her pretty busy, but when time allows her interests include science fiction, current affairs and attempting cryptic crosswords.

Editorial Lead

Sarah Chatwin

Sarah is our editorial lead, and usually heads up the big projects that need a team to work on them, especially public inquiry reports. She has nearly 30 years of editorial experience, with a background in book publishing. She likes nothing more than writing style guides for clients – except perhaps dancing and swimming at the lido. 

Editor/Workflow Manager

Helen Vaux

Helen is a Workflow Manager as well as a freelance writer and editor. She has worked in publishing for over 20 years as an editor and commissioning editor, covering areas as diverse as the law, fiction and charities. Outside of Accuracy Matters, Helen writes gift books and teaches karate.

Accounts and Finance Manager

Elaine Gough

Elaine keeps the engine running with our accounts, finance and supporting processes, and runs our Internal Audit function for ISO 9001. She is also a demon with the crochet hook.

Admin and Quality Manager

Delia Malach

Delia keeps our admin and quality management processes running smoothly, always with one eye on customer service and satisfaction, and a commitment to continuous improvement. In her spare time she enjoys non-fiction, being a seeing-eye human to her blind dog and doing craft.


Kellie Blondel

Being a busy CEO can sometimes feel like you need to have eyes on the back of your head. That’s what Kellie is for Rachel. She’s her extra set of eyes and ears to make sure nothing gets dropped and everything runs as smoothly as possible.

Technical Support Manager

Lee Nixon

Lee is in charge of our IT and security, as well as assisting with graphic design and illustration.

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