As we get ready to wind down for the Christmas break, I’d like to send my warmest wishes to our incredible staff, freelancers, clients and everyone who has supported the team at Accuracy Matters this year. Your dedication, collaboration and trust in our work have been the foundation of another successful year.
The office will be closed from 6pm on Friday 20 December 2024 until 9am on Monday 6 January 2025. However, we understand that some projects can’t take a holiday, so a skeleton staff will be available to ensure continuity for any ongoing work during the Christmas/New Year period. If you need assistance, don’t hesitate to reach out – we’re here to help.
I’ll be sharing a more detailed company update in January, with some exciting plans and goals for the year ahead. For now, let’s reflect on what we’ve achieved together in 2024. Here’s a look at our year in numbers:
- 0 customer complaints: a testament to the team’s unwavering commitment to quality and client satisfaction.
- 2 in-person team days: moments to connect, collaborate and strengthen our bond as a remote team.
- 3 new staff members: a big welcome to Karen, Sue and Angela, who’ve already made a fantastic impact.
- 3 dogs: our furry friends who keep morale high and stress low.
- 5 cats: because every editor deserves a cat to supervise their work!
- Net Promoter Score of 100 for the last two quarters: an achievement we’re incredibly proud of.
- An average of 153 hours per week provided to clients: proof of our dedication to delivering on our promises.
- 340 projects opened: each one a unique challenge and opportunity.
- 447.75 is the highest number of hours in a week provided to clients: a peak that highlights our flexible, scalable model to support our clients’ success.
- Approximately 3 million words copy-edited: making every sentence shine.
- Over 10 million words proofread: ensuring clarity and precision in every word.
As we look back over 2024, I want to thank everyone who has been part of our journey. Whether you’re a long-standing client, a new one, a freelancer or a member of our core team, you’ve helped make this year remarkable.
Wishing you a joyous holiday season filled with love, laughter and a well-deserved rest. Here’s to an even brighter 2025!
