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Rachel’s round-up of the year – 2023

This year was one of big change and big ambition for Accuracy Matters. We worked on more than 300 projects for clients, from display panels of less than 150 words, right through to 800-page reports, ranging from proofreading through to detailed drafting projects and delivering editorial training courses, both in person and online.

A snapshot of our work

We started working with nine new clients as well as our usual mix of more long-standing clients (content, design and branding agencies; international NGOs and IGOs; and charities, small businesses, universities and colleges). We also won three tenders to support the editorial teams of international NGOs.

The broad range of our work keeps things interesting all year round. And we’re lucky to work with clients who demand the highest standards and value working in partnership with us to produce clear, accurate and purposeful communications.

Noteworthy achievements

Some of our project highlights this year have been copy-editing and proofreading Volumes 2 and 3 of the Manchester Arena Inquiry, proofreading 19 reports for the ICIBI, editing and proofreading a cycle training guide, writing and editing suites of customer-facing collateral for Smart Energy GB, auditing a collection of documents for a leading insurance holding company, and delivering training on writing more clearly to a number of different organisations.

Streamlining for efficiency

We made significant system changes to support a more streamlined and efficient process for our clients, and there are more in the works. And we were delighted to be able to work with the excellent Freshbat for 10 months out of the year, who supported us with developing our marketing strategy and implementing a marketing plan.

We welcomed Tessa to the team in March, and now we’re not sure how we ever managed without her. Then in early November we had our second surveillance audit for ISO 9001, which we passed with flying colours. Now we have almost a year to prepare for the full re-audit (which comes around every three years) in November 2024.

I want to especially thank my brilliant team of staff and suppliers, for pulling together and staying steady through a time of flux. I really wouldn’t be anywhere without their help and support.

A day to remember

We had our first in-person day for the team in quite a few years, and took the opportunity to have a photo shoot at the same time. The results of this can be seen on our new website which we also launched this year.

My personal reflections

From a personal point of view, my husband and I were finally able to take our honeymoon, almost three years after getting married in the midst of Covid. I also started singing again, joining both a local choir and my secondary school alumni choir.

At the time of writing, I have read 68 books out of my target of 75 for the year. My top fiction book of the year was The Lincoln Highway by Amor Towles, and my top business book The Road Less Stupid by Keith J. Cunningham. And The Rest is History podcast has been a constant and very amusing companion on long journeys/through long evenings.

Wishing everyone a very happy Christmas and a peaceful new year. I look forward to working with you in 2024.

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